When I walked into your office 4 years ago and told you how desperate I was and how hopeless I felt, you listened to me and you saw how in pain I was. I remember you saying, "I have a therapist on staff - let me text him and see if he can come talk to you." Within 15 minutes, he was there and there was a little glimmer of hope in my world again. Without you, I would not be here today.